Where are the servers?

Many web developers will arrange for your web hosting.  It's important to know that you have right to choose who you do that business with.  Oftentimes, the server that your site is with may actually be in another part of the country, or even out of the country.
At CharlesWorks, ALL of our servers and infrastructure is on site, making us available to our clients as needed, at any time of day.
 

Costs

Our costs are comparable with other hosting companies, but our personal service is priceless. Cheap hosting also often comes with little or no service, but providing opportunities for advertisers. We at CharlesWorks know and care about our clients and make ourselves available for them with round the clock service.

What is a referral worth to you? At CharlesWorks, we actually refer our clients to those needing their services every opportunity we get. That simply doesn't happen with the big companies where clients are simply anonymous account numbers for the most part.
 

Options

We supply services on both Windows and Linux platforms. Our servers will support sites created using HTML, .net, ASP, or PHP. We also handle most Content Management Systems, and MySQL database driven systems.
 

Back up
In case of power outages, lost data, equipment failure, hacked site, does your current web hoster maintain a backup of your files?

At CharlesWorks, we back up ALL of our websites on a regular basis for those unforeseen circumstances.
 

Contracts

We do not require contracts on any of our services.  We feel that by providing quality service to our clients, contracts are certainly unnecessary.
 

Server space

500 megabytes of server space is provided for most websites.  If more is needed, we of course will provide that.
 

Stats

"Stats" is commonly the web slang word for web statistics. It is simply seeing how often a web site is being used. More sophisticated stats software helps the user understand from where the visitors came from as well.

On Windows platforms, we provide our clients with access to their log files and stats so that they can monitor traffic to their site using the popular AWStats software.

On Linux platforms, we provide the popular Webalizer software to monitor website traffic.

On any platform, the user can always choose to install and use Google Analytics into their website coding as well.
 

Support

CharlesWorks provides down to earth, friendly support, avoiding technical jargon! We like our clients to feel comfortable calling us with questions or for help, without their having to feel like they ever have to be a web guru!

Our best testimonials are received as a result of our service. People want someone to talk to who they are confident will talk to them and genuinely interested in helping them resolve problems when they arise. That's what we do.